Handling customer complaints can be a pain point, but here’s how these retailers tackle them
Handling customer complaints, dealing with irate, and sometimes, unreasonable patrons, is an important part of the jewellery retail business. Suneeta Kaul endeavours to find out how jewellers go about dealing with such difficult situations
Here's what trended this Navratri
Jewellery shopping has a long association with this season of festivity, and this time around, new trends emerged, even as established patterns got rejuvenated, says Suneeta Kaul
WHAT WOULD YOU DO?
A Customer Goes Rogue When a Staff Requests him to wear his/her mask upon entering the Store
Five jewellers speak on how they would react to a sour situation where the customer loses his mind over a polite staff requesting him/her to wear a mask
Discounts on making charges, exclusive exhibitions and more, here's how jewellers are attracting customers this Diwali
The festival of wealth and wellbeing is at hand. Indian Jeweller talks to retailers across India to find out how they have prepared themselves to face increasing demand and how they plan to cash in on this golden opportunity
"If we are not able to supply finished products in time, what do we do, even after opening our stores?" asks this Patna based jeweller
Amit Gupta of Alankar Jewellers and Brothers, Hathwa Market, believes that manufacturers, based in Mumbai, Surat and Kolkata need to spring back in action so that retailers across the nation can function smoothly
Divine Solitaires celebrates with dazzling solitaire offer at Alankar Jewellers, Patna
Divine Solitaires launched its sparkling B1G2 solitaire jewellery exhibition at Alankar Jewellers on 19 th February, 2020 to celebrate the 10th anniversary of their association.
PGI India will kick off 4th edition of 'Season of Love' campaign
With three successful editions in the past, Platinum Guild International (PGI) India will soon kick off its 4th edition of the ‘Platinum Season of Love’ campaign from May 17 to June 16.
Kalyan Jewellers launches showroom at Global Village
The showroom is themed around the Taj Mahal - one of the Seven Wonders of the world.
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