Handling customer complaints can be a pain point, but here’s how these retailers tackle them
Handling customer complaints, dealing with irate, and sometimes, unreasonable patrons, is an important part of the jewellery retail business. Suneeta Kaul endeavours to find out how jewellers go about dealing with such difficult situations
Here's what trended this Navratri
Jewellery shopping has a long association with this season of festivity, and this time around, new trends emerged, even as established patterns got rejuvenated, says Suneeta Kaul
IJ EXCLUSIVE: “Consumers are moving away from conspicuous consumption, to more purposeful brands†– Ajoy Chawla, CEO Jewellery Division, Titan Company Limited
In an exclusive interview with Indian Jeweller, Ajoy Chawla, CEO Jewellery Division, Titan Company Limited, talks about how Zoya has always embraced technology and digital media to stay ahead of the curve and how for Titan market research and customer feedback are of utmost importance
Shekhar Raja Jewellers launches first time in Jabalpur, a brand “YUG†by Tanvi Gold Cast an exclusive gold jewellery embellished with Swarovski Zirconia
Shekhar Raja Jewellers has received overwhelming response through this launch and shop remained opened till 1 am for 3 days and had a good sales turnout
PNG Jewellers launches new store in Baramati
This 3333 sq. ft. elegant and contemporary showroom was inaugurated by Hon. Smt. Sunetra Pawar, President, Hi-Tech Textile Park, Baramati and Bollywood actress Ms. Sai Tamhankar collectively.
This festive season, get styled by Payal Singhal at Pookaari.com
Through this venture, all the patrons of Pookaari.com will get an access to different eclectic styles for all the main occasions in their upcoming style edit.
Dwarkadas Chandumal Jewellers launches scintillating diamond jewellery for Mother's Day
An exquisite collection of statement earrings, rings, bracelets, necklaces, trend setting bangles and much more are perfect to express how special the First lady of your life is.
Gioconda : Hand-made Italian Line from WDG
One of the latest notables to join the branded jewellery rush is the World Diamond Group (WDG) of Italy.
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