Positive first impressions can lead to trust, loyalty, and advocacy, while negative ones can deter consumers and harm brand reputation. Jewellery retailers place a great deal of emphasis on creating memorable and favorable initial encounters to build lasting relationships with their clients, discovers Suneeta Kaul

Handling customer complaints, dealing with irate, and sometimes, unreasonable patrons, is an important part of the jewellery retail business. Suneeta Kaul endeavours to find out how jewellers go about dealing with such difficult situations

On November 18, the Indian Institute of Gems and Jewellery, Mumbai signed a Memorandum of Understanding with the prestigious Savitribai Phule Pune University for offering a 3 Year Bachelor of Arts in Gems & Jewellery Designing
 

With a high-end fashionable atmosphere, the store promises to catch the fancy of fashion connoisseurs in Delhi with its international look and feel.

The company will be launching B2B showrooms in New Delhi, Mumbai and Dubai.

The Forevermark Eternal Collection honours the promise of eternity that enlightens the brother-sister relationship.

The Bourse will be the country's second international diamond trading bourse

Anmol Jewellers designs contemporary diamond jewellery for Manish Malhotra's fashion show at the Filmfare Pre-Awards Party'

Amitabh Bachchan leads the Campaign

Set in 18 K gold, each piece displays fine craftsmanship

The joint venture will enhance the market share of door-to-door service of both BVC Group and Brinks.

The show welcomed approximately 122,000 visitors over eight days, which was a 17 per cent increase on last year.

GIA Jewellery Fair & Open House in Carlsbad was an action-packed event with one-on-one career counseling, hiring opportunities and panel discussions.

GIA Jewellery Fair & Open House in Carlsbad was an action-packed event with one-on-one career counseling, hiring opportunities and panel discussions.